At Kaloon Eyelash Tool, our unwavering commitment revolves around delivering exceptional-quality eyelash instruments that not only meet but surpass the expectations of our valued clients. Rooted in a culture of continuous improvement and excellence, our quality policy is the cornerstone of our operations. We relentlessly strive to ensure that our instruments adhere to the highest standards of precision, performance, and reliability while complying with pertinent regulatory requirements.

Our quality policy is founded on the following principles:

Customer Satisfaction: Placing customer satisfaction at the forefront, we are devoted to understanding and fulfilling the ever-evolving needs of our clients. Actively engaging with customers, we seek feedback and insights to perpetually enhance our instruments, services, and processes. Our goal is to deliver exceptional value, consistently exceeding customer expectations.

Commitment to Quality: Dedication to the utmost quality permeates every facet of our operations. Our adept craftsmen and technicians meticulously design, manufacture, and test our eyelash Tools utilizing cutting-edge techniques, state-of-the-art equipment, and premium materials. Robust quality control measures are seamlessly integrated into our manufacturing processes to ensure unwavering product excellence.

Continuous Improvement: We believe in the power of continuous improvement as a catalyst for growth and heightened customer satisfaction. Nurturing a culture of innovation and learning, we encourage all team members to actively contribute to identifying and implementing improvement opportunities. Regular monitoring, analysis, and review of our processes drive our commitment to enhancing quality, efficiency, and effectiveness.

Regulatory Compliance: Upholding all pertinent regulatory requirements and standards is paramount to us. Our quality management system is meticulously designed to ensure compliance with applicable regulations, certifications, and industry best practices. Regular reviews and updates of our processes underscore our commitment to both compliance and ongoing improvement.

Employee Empowerment and Development: Acknowledging that our employees are our most valuable asset, we provide a safe, inclusive work environment that fosters teamwork, open communication, and personal growth. Investing in the training and development of our employees empowers them to contribute to our quality objectives, fostering a culture of accountability and excellence.

Supplier Partnerships: Strategic partnerships with trustworthy suppliers who share our commitment to quality and integrity are integral to our operations. We collaborate closely with our suppliers to ensure consistent delivery of high-quality materials and components aligned with our specifications and standards. Maintaining robust supplier relationships allows us to continually enhance the quality of our eyelash Tools.

Environmental Responsibility: Our dedication extends to minimizing our environmental impact. We actively work towards resource conservation, waste reduction, and the implementation of sustainable practices across our operations. Our commitment to environmental responsibility encompasses responsible sourcing, waste management, and energy conservation.

This quality policy forms the bedrock of our organization and undergoes regular reviews to ensure continued suitability and effectiveness. We are resolute in communicating and implementing this policy at every level of our organization, ensuring comprehension, shared commitment, and consistent practice among every member of the Kaloon Instruments team.

CEO, Kaloon Industries

QUALITY MANAGEMENT SYSTEM

Our significant manufacturing steps are briefly described below:

MATERIAL TESTING
Purchased raw materials undergo thorough testing under PQA authority. A stringent quality control policy ensures that the standard of steel aligns with desired specifications, a pivotal factor in our business.

FORGING & HAMMERING
Following testing, stainless steel strips/bars are divided into various sizes based on our requirements. Our highly skilled craftsmen specialize in forging (Hot/Cold Drop) and performing standard press operations in forming and deep drawing. The forging is annealed, preparing it for the milling process.

MACHINE AND TOOL WORK
Our highly skilled technicians possess profound knowledge of the machine milling process. Accurately forming male/female portions of box-joint forceps, serrations/ratchets are achieved with uniformity. Our capabilities include milling, drilling, boring, turning, and grinding of all metals. In-house facilities for custom tool and die production, maintenance, and repair are at our disposal.

FILLING
Specializing in handmade fabrication, we meticulously assemble male/female portions, adjusting extracting forceps and scissors. Tips, serrations, and ratchets are precisely filed to semi-finish under stringent quality control specifications.

HEAT TREATMENT
All instruments undergo tempering to maintain “Rock-Well Hardness.” For extracting forceps and retractors, hardness is maintained at 45° to 50° degrees, while gauges and scalpel hardness range from 50° to 55° degrees. Hardness is tested after tempering each lot to ensure uniformity. Before proceeding, instruments are cleaned with various chemicals.

RIVETING & WELDING
A diverse range of assembly operations is performed, including precise riveting for instruments like extracting forceps and retractors. Spot welding is utilized for certain instrument types.

GRINDING & POLISHING
For precise grinding and an excellent finish, polishing wheels to belts enhances overall uniformity. Electroplating plants are employed for polishing serrations/ratchets and joints of stainless-steel instruments. Glass heads are used for satin/mat finish instruments to achieve uniformity. All instruments undergo polishing under stringent quality control specifications.

PASSIVATION
This method provides instruments with corrosion resistance properties. Following final polishing, passivation involves a chemical bath creating an oxidized layer on